Access Czech Motorways Stress-free

E-vignette support, purchase, and renewals—all in English, right in Prague. Enjoy seamless journeys across the Czech Republic with our expert help: fast, reliable, and personal.

  • In-person and online guidance
  • Clear answers to all your vignette questions
  • Friendly team in the heart of Prague
Get Help Now
Friendly support agent assisting a customer with Czech motorway e-vignette at the counter
Customer support desk at CzechToll Center, Prague

Who We Are

CzechToll Support Center is your reliable hub for all things related to e-vignettes for Czech motorways, based in the very center of Prague. Our knowledgeable, English-speaking staff help travelers from all over the world drive with confidence. Whether you’re renting a car, planning a family holiday, or commuting regularly, our team brings clarity and peace of mind—no Czech required.

We assist with the entire process: purchases, renewals, and even complex troubleshooting, always delivered with a personal touch. Find us at Václavské náměstí, where friendly faces and expert knowledge await.

  • English-speaking experts
  • 🛣️Motorway access guidance
  • 🗓️Fast, friendly service

What We Help You With

No matter your situation—first-time visitor or seasoned commuter—our team makes vignette compliance hassle-free. Let us handle the details so you can enjoy the drive.

Support agent guiding a customer through e-vignette purchase process

Purchase Assistance

Guided help to buy your Czech e-vignette in-store or online, tailored for residents and foreign drivers.

SMS reminder for vignette renewal

Renewals & Expiry Reminders

We simplify renewals and provide email/SMS reminders so you stay compliant—and never miss a deadline.

Support desk resolving electronic payment issue

Troubleshooting & Claims

Resolve failed purchases, payment errors, or mistaken fines with prompt, experienced support.

Why Choose CzechToll Support Center?

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Instant Support

In-person or phone help without long waits — most cases solved in minutes.

🌍

Multi-lingual Service

English-first, with Czech and German available; easy-to-understand answers.

🔒

Secure & Compliant

Privacy-first handling of your information, with continual compliance to local regulations.

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Central Prague Office

Walk into Václavské náměstí 20 for in-person troubleshooting and friendly faces.

7,300+ Support Cases Solved

What Customers Say

Meet Our Team

Friendly, certified support experts ready to guide you.

Team: Lucie Procházková Branch Manager

Lucie Procházková

With 7+ years’ experience in highway services, Lucie ensures every customer leaves satisfied.

LinkedIn
Team: Milan Král Senior Support Specialist

Milan Král

Specialized in e-vignette troubleshooting and claims. Fluent in English and German.

Team: Eva Malá Customer Care Associate

Eva Malá

Known for her patience and dedication to helping tourists navigate Czech tolls.

Contact Us

Need e-vignette help or Czech motorway access advice? Call, visit us in Prague, or send your question and we'll get back within business hours.

Business Hours
  • Mon-Fri: 9:00–18:00
  • Sat: 10:00–14:00
  • Sun: Closed
Václavské náměstí 20, 110 00 Prague, Czech Republic
Map location of CzechToll Support Center in Prague

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