Privacy Policy

Your privacy is important to us. This privacy policy explains how we collect, use, and protect your personal data when you use our online platform for purchasing, renewing, and troubleshooting Czech motorway electronic vignettes.

Data Controller

The data controller responsible for your personal information is our company, located at Václavské náměstí 20, 110 00 Prague, Czech Republic.

Information We Collect

We collect personal data necessary to provide and improve our services, including but not limited to:

• Full name
• Contact details such as phone number
• Payment information for purchases and renewals
• Vehicle registration details required for electronic vignettes
• Customer support requests and communications

How We Use Your Information

We use your personal data to:

• Process purchases and renewals of motorway electronic vignettes
• Provide customer support and resolve service issues
• Comply with legal obligations and regulatory requirements
• Improve our services and user experience

Legal Basis for Processing

Our processing of your personal data is based on:

• Contractual necessity to fulfill your orders related to electronic vignettes
• Compliance with legal obligations under Czech and EU regulations
• Our legitimate interests in maintaining service quality and security
• Your consent where specifically requested

Sharing and Disclosure

We do not sell or rent your personal data. We may share your information with:

• Authorized government authorities for verification and enforcement of motorway toll regulations
• Payment processors to complete transactions
• Service providers who assist us in operating our platform under strict confidentiality agreements

Data Retention

Your personal data is retained only as long as necessary to fulfill the purposes outlined here, comply with legal requirements, and resolve disputes or enforce agreements.

Your Rights

You have the following rights regarding your personal data:

• Access your data and request a copy
• Request corrections of inaccurate or incomplete data
• Request erasure of your data under certain conditions
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Data portability – receive your data in a structured format

To exercise these rights, please contact us at our Prague office address listed above.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

International Transfers

Your personal data is primarily processed within the European Union. If we transfer data outside the EU, we ensure adequate safeguards in compliance with applicable data protection laws.

Cookies and Tracking Technologies

Our platform uses cookies to enhance user experience and analyze site traffic. You can manage cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. Please review it periodically for any updates.

Contact Information

If you have any questions or concerns regarding your privacy or this policy, please contact us at: